If for any reason you're not completely satisfied with your purchase, accept for returns and exchanges for footwear items within 30 days of purchase*, as long as the shoes are in like-new condition. While exchanges are free, returns will incur a $13.
To start your return or exchange, please follow this link. *As a friendly reminder: Exchanges are free, and returns will incur a shipping and processing fee. **Please also note our returns and exchanges policy that your shoes must be in like-new cond
To start your return or exchange, please follow this link. Please ensure that you are returning only Flux Footwear products. In the event that you mistakenly return merchandise that was not intended to be returned, we cannot guarantee that we can loc
After you fill out your return request on our return portal, please allow us 1-2 business days to review your request. If your shoes are in like-new condition based on the photos you provided, you will be provided with a prepaid return label via emai
To track your return, please visit the carrier site of the return tracking ID provided to you via prepaid label. Once your return has been delivered, please allow us 3-5 business days to process the return. Your refund or exchange will be issued once
Once your return has been delivered to our warehouse, please allow us 3-5 business days to process the return. Your refund will be issued once we validate the condition of the return. We reserve the right to refuse the return and refund if it's been
Please note that exchange orders are not automatically processed. Once your return has been delivered to our warehouse, please allow us 3-5 business days for your exchange order to be processed. Your exchange will be issued once we validate the condi
No, an RMA is required for each order number, and you cannot combine multiple orders under one return label, as this will lead to issues in processing at the warehouse which will result in either your return being lost or a delay in processing.
If a footwear product was purchased with a discount of 30% or more, your item is final sale and is not eligible for a refund. If you purchased a product during a BOGO promotions, all items in that promotion are also final sale. You can however exchan
We believe our return window is an adequate amount of time to see if Flux is the right shoe for you. We unfortunately can’t offer you a return outside the window. Here are some options that customers have utilized when outside of the return window: G