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How should I prepare my package for a return?Updated 15 days ago

To start your return or exchangeplease follow this link.

Please ensure that you are returning only Flux Footwear products. In the event that you mistakenly return merchandise that was not intended to be returned, we cannot guarantee that we can locate that for you once it's been received by our warehouse.

Please include the return slip as well in your package as to not delay processing times.

*As a friendly reminder: Exchanges are free, and returns will incur a shipping and processing fee of $13.00

**Please also note our returns and exchanges policy that your shoes must be in like-new condition. If the the returned products show signs of wear, we may not be able to complete your transaction. Additionally, please note that while exchanges are free, returned products are subject to shipping and handling fees.


ALL items marked CLEARANCE are strictly non-returnable - this means no refunds, no exchanges, and no gift cards.All items marked FINAL SALE or purchased during a BOGO event are eligible for exchanges only. 

Flux Footwear is not responsible for untracked, lost, or damaged returns in transit. Please ensure you are dropping off your return at the carrier listed on the label provided. NOTE THAT USPS AND UPS ARE DIFFERENT CARRIERS.

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