Orders & Shipping

Where do you ship?

We ship to all US states, Puerto Rico, the US Virgin Islands and military addresses abroad. At this time we do not ship internationally.

Do you ship to PO Boxes?

We do ship to PO boxes! Please note that PO boxes can only be serviced by USPS via our standard shipping method, therefore expedited and express shipping is not available.

Do you ship to military addresses?

Yes, we do ship APO, FPO, DPO addresses!

When will my order ship?

Once you place your order, it will take 3-5 business days for your order to ship.

When will my order arrive?

From the moment you place your order, it will take our warehouse 3-5 business days to get your order shipped! Transit times vary depending on final destination. Please note that transit times listed on checkout do not include order processing time, t

Can I modify or cancel my order after it's been placed?

To avoid delays in shipping your order, we process orders as quickly as possible. Once orders are sent to our warehouse, we cannot guarantee that we can update or cancel your order. Most orders (unless backordered) are sent to the warehouse within 30

How do I change my shipping address?

To avoid delays in shipping your order, we process orders as quickly as possible. Once orders are sent to our warehouse, we cannot guarantee that we can make any changes to your shipping address. Most orders (unless backordered) are sent to the wareh

How can I track my order?

Please visit HERE enter your order number (including the suffix #FLUX-) and zipcode/email/phone. If your order was recently fulfilled, please allow 24-48 hours for tracking activity to update on this page. If you have multiple items in your order tha

How will I know if my order was confirmed?

Once you place your order on our site, you will be redirected to the order confirmation screen. Additionally, you'll receive an order confirmation email within 5 minutes - if you do not see it in your inbox, please make sure to check your spam folder

I received a damaged/missing/incorrect item - what should I do?

Please email [email protected] as soon as possible to report the issue. For damaged items, please provide photos. For missing items, please provide details on which item is missing. NOTE: Sometimes, we do ship your order in multiple packages. Ple

My package is missing, what should I do?

Sometimes, shipping carriers mark an order as delivered a little too early as well. In other cases, a package may be delivered to a neighboring address by mistake. Please check your tracking activity on the carrier site as some carriers will provide

Where can I buy Flux?

The best place to buy is where you will get the most variety and stock availability directly from our website!. While we do not have retail stores, we do offer a limited selection with some third-party retailers. Please see the list below. Please not