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My package is missing, what should I do?Updated 5 months ago

Sometimes, shipping carriers mark an order as delivered a little too early as well. In other cases, a package may be delivered to a neighboring address by mistake. Please check your tracking activity on the carrier site as some carriers will provide proof of delivery photos which will help you locate the package. 

Please contact [email protected] 48 hours after your package has been marked delivered and if you still can't locate it and we'll be happy to help!

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